Advising & Consulting
Better for people. Better for science. Better for business.
I help healthcare and research organizations improve the outcomes that matter by bringing together business strategy, data, and the experiences of the people their work is designed to serve.
I've spent my career on both sides of the table: working inside healthcare and clinical research organizations to solve business challenges, and navigating complex care and research as a caregiver and participant. That perspective shapes how I work.
Patient experience isn't separate from business performance. How people understand, navigate, and experience healthcare and research can affect recruitment, retention, engagement, efficiency, utilization, cost, growth, and outcomes.
The opportunity is finding where the needs of the business and the needs of the people it serves can make each other stronger.
Communication, informed consent & decision-making
I help organizations rethink how complex information is communicated and how patients and families are supported in high-stakes decisions. I examine where communication and understanding affect measurable outcomes, including consent, conversion, adherence, retention, trust, and staff burden.
Quality of life in complex pediatric care
I help organizations understand and measure what happens alongside clinical outcomes for children and families navigating complex care. I examine where quality of life, treatment burden, and patient, family, and staff experience intersect with engagement, retention, utilization, and other measures of performance
Care delivery & research experience
I work with your team to identify friction, burden, and unmet needs across care and research journeys and connecting them to the metrics organizations care about. I translate patient and family experience into practical opportunities to improve recruitment, retention, engagement, efficiency, cost, staff burden, growth, and outcomes.
What working together can look like
Every engagement is tailor-made to your specific goals. From high-level strategic advising and executive workshops to long-term project-based consulting, we work together to identify opportunities for growth, strengthen patient trust, and drive measurable value for your organization.
Keynote Speaking: Challenge assumptions. Inspire action.
I speak to healthcare leaders, innovators, clinicians, and researchers who are ready to look at the metrics that matter most and remember the people at the heart of their work. My keynotes combine scientific rigor, business acumen, and lived perspective to help organizations build deeper connections with patients, foster more resilient teams, and navigate the complexities of transformation with empathy and clarity.
Writing
Ideas worth thinking about long after you've finished reading. I write about the intersection of healthcare, leadership, trust, innovation, grief, and the human experiences that shape better systems. My writing combines executive strategy with lived experience, challenging conventional thinking while offering practical insights for healthcare leaders, clinicians, researchers, and advocates.
Publishing
I'm the author of How Rona Became a Fairy, a forthcoming children's book inspired by my daughter, Rona. Through imagination, love, and gentle storytelling, the book helps children and families navigate big transitions in life while celebrating the enduring bonds that connect us. Published by MediSelf Press.
Subscribe to My Substack
My Substack is where I explore the ideas that don't fit neatly into a keynote or boardroom conversation. Expect thoughtful essays on healthcare strategy, patient engagement, leadership, AI, quality of life, and the moments that have shaped how I think about the future of healthcare.
Featured Press
